Terms of use and sale
One agreement for the product, apps, and order.
These terms govern the Anchor website, mobile apps, physical device, related services, and direct purchases in Canada.
The French version is provided first for Quebec users. After reviewing it, you may expressly choose to contract in English.
Consulter d'abord la version françaiseThese Terms are a binding agreement between you and BNS Development Inc. They govern the Anchor website, mobile applications, physical Anchor device, related software and services, and purchases made directly from us. Please read them carefully. Nothing in these Terms removes a consumer right that cannot lawfully be waived.
The French version is made available for Quebec users before they choose to be bound by the English version. If you are in Quebec and choose English after receiving the French version, you expressly request to contract in English. Where applicable law permits a consumer to rely on the version more favourable to them, that right is preserved.
Agreement and scope
BNS Development Inc., an Alberta corporation, provides Anchor and does business under the name “Anchor” (“Anchor,” “we,” “us,” or “our”). These Terms apply when you access or use our website or app, use a physical Anchor, contact support, or place an order with us.
By downloading, installing, accessing, or using the app or website, pairing or using a physical Anchor, clicking an acceptance control, or placing an order, you agree to these Terms. If you do not agree, do not use Anchor or place an order.
Our Privacy Policy, Shipping and Returns Policy, One-Year Limited Warranty, compatibility disclosures, checkout disclosures, and any feature-specific terms presented to you form part of the agreement where they apply. An order confirmation governs order-specific details such as the products, price, tax, shipping charge, and delivery address. If an order-specific term conflicts with these Terms, the order-specific term governs only that order, subject to applicable law.
Eligibility and authority
You must have reached the age of majority where you live and have legal capacity to enter into these Terms. A minor may use Anchor only with the active involvement and permission of a parent or legal guardian who accepts these Terms and is responsible for the minor’s use.
If you use Anchor for an organization or another person, you represent that you have authority to bind that organization or lawful permission from that person. You may not install, configure, or use Anchor to restrict another person’s device without their knowledge and lawful consent.
Core app use does not require an Anchor account. You are responsible for maintaining control of your device, its operating-system account, the physical Anchor paired with it, and any order or support information you provide.
The app and required hardware
The Anchor app is offered for download without charge. A compatible genuine physical Anchor device is required to pair and use the app’s core blocking and scan-based functions. The physical device is sold separately. A free app download does not include a physical Anchor, delivery, a compatible phone, cellular or internet service, or third-party hardware or services.
The app has no recurring subscription at the effective date of these Terms. We may offer new optional paid products or services in the future only with clear advance disclosure and any consent required by law. We will not impose a retroactive charge for functionality already obtained without first providing any notice, choice, or remedy required by applicable law.
The app is licensed, not sold. Purchasing a physical Anchor does not transfer ownership of our app, software, NFC authentication system, trademarks, or other intellectual property.
Compatibility, permissions, and connectivity
You are responsible for reviewing the current Compatibility page before purchasing or using Anchor. Supported devices, operating-system versions, features, and permission requirements can differ between iOS and Android and can change over time.
Anchor depends on device capabilities and third-party platform features, which may include NFC, Apple Screen Time and Family Controls, Android Accessibility services, an on-device VPN or DNS filtering function, notifications, background execution, exact alarms, full-screen alerts, and system alarm features. You decide whether to grant system permissions. Refusing or revoking a permission may prevent the related feature from working.
Core pairing and ordinary scan verification are designed to work locally, but installation, updates, checkout, analytics when enabled, support, and some operating-system services may require internet access. Carrier, internet, roaming, and data charges are your responsibility.
Cases, magnets, metal, phone accessories, device damage, operating-system settings, manufacturer customizations, battery state, network state, and third-party changes can affect scanning, blocking, notifications, alarms, and other functions. We do not guarantee compatibility with every phone, case, app, website, network, operating-system update, or third-party service.
Safety and responsible use
Anchor is an attention-management aid. It is not a medical device, treatment, parental-control guarantee, emergency service, personal-safety service, security system, or fail-safe access-control system. It does not guarantee productivity, sleep, wake time, abstinence from an app or website, or uninterrupted blocking.
Select restricted apps, websites, schedules, alarms, and permissions carefully. Do not rely on Anchor to block or preserve access to emergency, health, safety, authentication, transportation, navigation, communication, financial, employment, education, or other essential functions. Operating-system emergency controls, uninstall paths, emergency-stop allowances, safe lists, or other workarounds may remain available.
Morning, also described in some materials as Feet First, is a wake-up aid and is not a guaranteed alarm. Battery, volume, sound settings, permissions, Focus or Do Not Disturb settings, device shutdown, background restrictions, operating-system behaviour, or software errors may delay or prevent an alert. Use a separate dependable alarm or safety measure whenever missing an alert could cause injury, missed travel, employment consequences, caregiving failure, or other material loss.
Do not scan or handle Anchor or a phone while driving, cycling, operating machinery, or when doing so would be unsafe or unlawful. Place and store the physical device safely, away from heat, fire, liquids, crushing forces, and unsupervised young children or pets. You are responsible for deciding whether Anchor is appropriate for your circumstances.
Orders and contract formation
We currently accept direct hardware orders only for eligible delivery addresses in Canada. We may limit quantities and refuse orders reasonably suspected of fraud, unauthorized resale, export, sanctions violations, payment abuse, or misuse.
Placing an order is your offer to purchase the items shown in checkout. An automated acknowledgement confirms receipt of the order and does not by itself mean that we have accepted an unavailable or unauthorized order. We accept an order when we send an express acceptance, begin fulfilment, or ship the order, whichever occurs first. If we cannot accept an order after payment authorization or collection, we will void the authorization or refund the amount collected.
Before you submit an order, checkout will provide an opportunity to review and correct the products, quantities, delivery information, and total. The checkout page and order confirmation are intended to provide the seller identity, product description, itemized price, taxes, shipping and other charges, total amount, payment terms, delivery information, and applicable cancellation, return, refund, and warranty terms required by law.
We or our checkout provider will send an electronic order confirmation that can be retained and printed. Keep it for your records. If applicable law gives you a cancellation right because required information or a retainable contract copy was not properly provided, these Terms do not limit that right.
Prices, payment, taxes, and promotions
Prices are stated in Canadian dollars unless checkout clearly says otherwise. Before you submit an order, checkout displays the product price, applicable shipping charge, discounts, taxes, and total amount payable. We will not add a mandatory fixed non-government charge that makes an advertised price unattainable. Variable delivery charges are disclosed before payment based on the selected package and delivery address.
Shopify and the payment providers shown at checkout process payment and may apply their own terms and privacy policies. You authorize the applicable provider to charge the payment method you submit. You represent that you are authorized to use that payment method and that the billing information is accurate.
Promotions may be subject to stated eligibility, dates, quantities, and combination rules. We may change future prices and promotions. Pricing, inventory, or description errors will be addressed in accordance with applicable law. Nothing in these Terms authorizes us to charge more than the price you are legally entitled to receive or to cancel an accepted order where the law does not permit cancellation.
Shipping, delivery, title, and risk
Available shipping methods, charges, carrier information when known, delivery location, and the estimated delivery date or range are shown at checkout or in the order confirmation. Delivery dates are estimates unless expressly stated as guaranteed.
You must provide a complete and accurate delivery address and follow reasonable carrier delivery instructions. Contact us promptly about an error. We will try to assist before fulfilment, but a change may not be possible after packing or shipment begins.
Title and risk of loss transfer only when and to the extent permitted by the consumer law that applies to you. Carrier delay, weather, remote-area conditions, labour disruption, customs action, or other events outside our reasonable control may affect delivery, but no delay disclaimer removes a statutory right to cancel, obtain a refund, or receive another remedy. Our Shipping and Returns Policy provides the current details.
Returns and one-year limited warranty
Eligible physical Anchors purchased directly from us may be returned by requesting authorization within 30 days after delivery, subject to the Shipping and Returns Policy. Opening and reasonably testing the product does not by itself make it ineligible. The customer ordinarily pays return shipping for a voluntary change-of-mind return. We cover standard return shipping for an approved warranty claim, a damaged or incorrect shipment, our fulfilment error, or where required by law.
Our contractual One-Year Limited Warranty covers an eligible genuine physical Anchor against defects in materials or workmanship that prevent its intended passive NFC function during ordinary use. Coverage lasts one year from the recorded delivery date or, for an authorized retail purchase, the purchase date shown on the receipt. It is available to the original purchaser or original gift recipient and requires proof of purchase.
For an approved claim, we may repair the device, replace it with a new, refurbished, or functionally equivalent device, or refund the original hardware price if repair or replacement is not reasonably available. A replacement is covered for the remainder of the original one-year period and does not restart that period unless law requires otherwise. The warranty excludes loss, theft, cosmetic wear that does not affect function, accident, impact, crushing, liquid, fire, extreme temperature, improper storage, misuse, neglect, unauthorized modification or repair, altered NFC data, counterfeit products, and problems caused by an incompatible phone, case, accessory, app, network, operating system, or third-party service.
The contractual warranty is in addition to, and does not replace or restrict, any non-waivable legal warranty, condition, guarantee, durability requirement, or remedy under the laws of your province or territory. Quebec consumers in particular retain the legal warranties provided by the Civil Code of Québec and the Consumer Protection Act. Review the full One-Year Limited Warranty before purchase.
App licence
Subject to these Terms and the applicable app-store usage rules, we grant you a limited, personal, non-exclusive licence to install and use the app on compatible devices that you own or control, or that you are otherwise authorized to use through an app-store family or account feature, for lawful, non-commercial use with a genuine Anchor.
You may not copy, distribute, publicly perform, rent, lease, sell, sublicense, modify, create derivative works from, bypass security or signature verification in, extract source code from, or reverse engineer the app or its protocols except to the limited extent that applicable law expressly prohibits that restriction. You may not use our app, keys, signatures, or protocols to create or enable counterfeit or unauthorized devices.
The licence ends if you materially breach these Terms and do not cure the breach after notice where a cure is reasonably available, or if termination is immediately required for security or law-enforcement reasons. Rights that cannot be terminated under applicable app-store terms or law remain in effect. Open-source components are governed by their own licences.
Acceptable use
You must not:
- use Anchor for an unlawful, fraudulent, deceptive, harmful, harassing, or abusive purpose;
- configure or control another person’s device without their knowledge and lawful permission;
- interfere with the website, checkout, app, NFC verification, security controls, availability, or another user’s device or network;
- probe or access non-public systems, accounts, data, keys, or code without written authorization;
- introduce malware, automate abusive traffic, scrape in a way that materially burdens the service, or evade rate, access, or security controls;
- submit false order, chargeback, return, warranty, identity, or support information;
- infringe intellectual property, privacy, publicity, contractual, or other rights; or
- use Anchor in a way that violates operating-system, app-store, network, employer, school, or third-party terms that lawfully apply to you.
We may investigate suspected misuse and take proportionate steps to protect users, our systems, third parties, and legal rights. Those steps do not limit any notice, cure, refund, or other right required by law.
Imported materials, support submissions, and feedback
If the app lets you import an alarm sound or other material, you remain responsible for that material and must have the rights needed to use it. Imported sounds are intended for personal, local use. Do not import unlawful, malicious, or infringing material.
If you send us a support message, photograph, video, log, or other material, you give us permission to use, reproduce, transmit, and disclose it only as reasonably needed to provide support, investigate a claim, secure or improve Anchor, and comply with law, subject to our Privacy Policy.
If you voluntarily provide an idea or product feedback, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free licence to use and incorporate that feedback without an obligation to compensate you. This feedback licence does not transfer ownership of your personal information, private support content, or pre-existing intellectual property.
Ownership and intellectual property
Anchor and its licensors own the website, app, software, NFC authentication system, source and object code, designs, product appearance, graphics, text, audiovisual materials, trademarks, logos, and other content, except for your materials and identified third-party content. All rights not expressly granted are reserved.
These Terms do not grant a right to use our business name, product name, trademarks, logos, trade dress, domains, or marketing assets. You may not remove or alter proprietary notices. You may contact us if you believe Anchor infringes your intellectual property rights.
Privacy and app data
Our Privacy Policy explains how we handle app, website, order, analytics, and support information. Core app data is designed to be stored locally on your device, and core use does not require an Anchor account. App-store operators, operating-system providers, Shopify, payment providers, carriers, hosting providers, analytics providers when configured, and other third parties may process data under their own policies.
You are responsible for backups and device security. Resetting the app, deleting it, losing or replacing a device, changing operating-system accounts, storage corruption, or an operating-system action may permanently remove local configuration, pairing, custom sounds, or usage history. We are not a data-storage or archival service.
Third-party platforms and services
Anchor interoperates with or links to services we do not control, including Apple, Google, device manufacturers, app stores, operating systems, Shopify, payment providers, carriers, hosting, and analytics services. Their terms and privacy policies govern your direct relationship with them. We are not responsible for third-party products, content, outages, changes, or conduct, but this does not remove responsibility that applicable law places on us as the seller or app provider.
Links are provided for convenience and do not imply endorsement. Use of third-party services may expose information to those providers. You must comply with applicable third-party terms when using Anchor.
Updates, changes, and availability
We may provide app updates, security patches, bug fixes, and feature changes. Updates may install automatically through your device or app-store settings. You may need to install an update to continue using a feature safely or compatibly.
We may add, modify, suspend, or discontinue a feature for security, legal, operational, platform, or technical reasons. We do not promise that every feature will remain available on every current or future device or operating-system version. When a change materially affects a purchased product, we will provide any notice, continued access, refund, repair, replacement, or other remedy required by applicable law.
We may discontinue distribution or support of the free app, but we will consider the reasonably expected use of the required physical product, applicable legal durability obligations, security, and consumer remedies before doing so. These Terms do not promise perpetual hosting, updates, or third-party platform support.
Suspension and termination
You may stop using the app at any time. You can remove local Anchor data using available reset controls and uninstall the app, subject to operating-system behaviour described in the Privacy Policy.
We may restrict access to a networked feature or terminate the app licence for a material or repeated breach of these Terms, unlawful conduct, fraud, a serious security risk, or where required by law. Where reasonable and legally required, we will give notice and an opportunity to cure. We will use proportionate measures and will not remotely impose a device restriction that you did not enable.
Termination of the app licence does not take ownership of a physical product from you or cancel accrued order, return, warranty, refund, or statutory rights. Sections that by their nature should survive, including ownership, feedback, disclaimers, liability limits, disputes, and general terms, survive termination.
Maintenance and support
BNS Development Inc., not Apple, Google, or another app-store operator, is responsible for maintenance and support of the Anchor app to the extent required by these Terms or applicable law. Support is available through the contact information below. Unless we expressly agree otherwise in writing, no response or repair time is guaranteed.
App-store operators have no obligation to provide maintenance, hardware service, return handling, or support for Anchor. Hardware returns and warranty claims must follow our published policies and receive authorization before shipment.
Disclaimers
Nothing in this section excludes an express contractual warranty or a warranty, condition, guarantee, right, remedy, or liability that cannot lawfully be excluded. The One-Year Limited Warranty and applicable statutory protections continue to apply.
To the maximum extent permitted by law, the app, website, software services, information, and non-hardware content are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, and error-free operation only to the extent those warranties may lawfully be disclaimed.
We do not warrant that Anchor will block every app, site, category, path, or notification; resist every workaround or uninstall attempt; wake you at a particular time; preserve data; remain compatible with every third-party change; or achieve a personal, health, educational, employment, or productivity result.
Limitation of liability
Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, intentional or gross fault, wilful misconduct, death or personal injury caused by negligence, infringement claims we are required to handle, or any other liability that cannot lawfully be limited. In Quebec, nothing excludes liability for bodily or moral injury or for intentional or gross fault.
To the maximum extent permitted by law, neither Anchor nor its directors, officers, employees, contractors, or licensors will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, opportunity, goodwill, anticipated savings, or data, arising from Anchor or these Terms, even if advised that such loss was possible.
To the maximum extent permitted by law, our aggregate liability arising from a physical product, order, app, website, or related service will not exceed the greater of the amount you paid directly to us for the product or service giving rise to the claim and CAD $100. This cap does not reduce a refund, repair, replacement, chargeback, statutory damages, or other consumer remedy that cannot be limited.
Responsibility for third-party claims
To the extent permitted by law, you are responsible for the direct losses and reasonable costs finally awarded against us in a third-party claim caused by your intentional unlawful use of Anchor, your unauthorized control of another person’s device, your infringement of that third party’s rights, or your material breach of Section 11. This obligation applies only to the extent the claim was caused by your conduct and not by our negligence, breach, or unlawful conduct.
We will provide reasonable notice of a covered claim and allow you to participate in its defence. You may not settle a claim in a way that admits fault by us, imposes a non-monetary obligation on us, or fails to release us without our written consent. This section does not require a consumer to indemnify us where such an obligation is prohibited, unfair, or unenforceable under applicable law.
Governing law and dispute resolution
These Terms are governed by the laws of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-law rules. However, this choice does not deprive a consumer of mandatory protections of the province or territory where the consumer resides or where a distance contract is deemed to have been made.
Before starting formal proceedings, you and Anchor agree to make a reasonable good-faith effort for 30 days to resolve the dispute through the contact below. This does not prevent either party from seeking urgent relief, preserving a limitation period, using small claims court, making a chargeback request or consumer complaint, or contacting a regulator.
Subject to mandatory consumer law, the courts of Alberta have jurisdiction. A consumer may also bring a claim in any court, tribunal, or consumer process that applicable law makes available to them. These Terms do not require arbitration and do not waive a right to participate in a class proceeding where that right cannot lawfully be waived.
Changes to these Terms
We may update these Terms to reflect product, legal, security, or operational changes. The revised terms will be posted with a new effective date. We will provide additional notice and seek renewed acceptance when required by law or when a change materially affects existing app use.
Changes apply prospectively. They do not retroactively change an accepted order, shorten an existing one-year contractual warranty, authorize a new charge, or reduce an accrued or non-waivable right. If you do not accept a material update, you may stop using the affected app or service, subject to any remedy required by law.
General terms
We are not responsible for delay caused by an event outside our reasonable control, including natural disaster, fire, severe weather, epidemic, war, civil disorder, government action, carrier disruption, labour disruption, utility failure, cyberattack, or third-party platform outage, but this does not remove a statutory delivery, cancellation, refund, or other consumer right.
You may not assign the app licence or these Terms without our consent except through an app-store feature or other transfer required by law. We may assign these Terms in connection with a financing, reorganization, merger, sale of assets, or transfer of the Anchor business, provided the assignee assumes our applicable obligations and consumer rights are not reduced.
If a provision is unlawful or unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. A delay in enforcement is not a waiver. Headings are for convenience. “Including” means “including without limitation.” Electronic acceptance, records, notices, and signatures have the same effect as paper to the extent permitted by law.
These Terms and the documents expressly incorporated into them are the entire agreement about their subject matter and replace prior statements about that subject matter, but they do not override a written order confirmation or representation on which applicable consumer law permits you to rely. Except for Apple under Section 25, these Terms do not create rights for a third-party beneficiary.
The French and English versions are intended to be equivalent. The French version is provided first to Quebec users. A Quebec user may choose English only after receiving the French version and expressly requesting English. Nothing in these Terms restricts a right under applicable law to rely on the version more favourable to the user.
Additional Apple terms
If you obtain or use the app through Apple’s App Store, this section applies. You and Anchor acknowledge that these Terms are between you and BNS Development Inc., not Apple. BNS Development Inc., not Apple, is solely responsible for the app and its content. These Terms do not conflict with the Apple Media Services Terms and Conditions or applicable Usage Rules.
Your Apple licence is non-transferable and permits use on Apple-branded products that you own or control and as allowed by Apple’s Usage Rules, including applicable Family Sharing or volume-purchase rules. BNS Development Inc. is solely responsible for maintenance and support and for addressing claims relating to the app, including product-liability, legal-compliance, and consumer-protection claims.
If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, if any, paid for the app. Because the app is offered without charge, that app purchase price is ordinarily zero. To the maximum extent permitted by law, Apple has no other warranty obligation. BNS Development Inc. remains responsible for any other warranty obligation that cannot be disclaimed.
If a third party claims that the app or your possession or use of it infringes intellectual property rights, BNS Development Inc., not Apple, is responsible for investigation, defence, settlement, and discharge of the claim to the extent required by these Terms or law.
You represent that you are not located in a country or region subject to a Canadian or United States government embargo and are not listed on a Canadian or United States government prohibited or restricted-party list. You must comply with third-party terms that apply when using the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms. After you accept them, Apple may enforce this Section 25 against you as a third-party beneficiary.
Additional Google Play terms
If you obtain or use the app through Google Play, this section applies. These Terms are between you and BNS Development Inc., not Google. Google is not responsible for the app, hardware, maintenance, support, warranty, or claims under these Terms.
Your Google Play licence is non-exclusive, worldwide, and perpetual to the extent required by the Google Play Developer Distribution Agreement, subject to the lawful use restrictions in these Terms. The app may be used or shared through a Google family group only as permitted by Google Play rules. If these Terms conflict with the Google Play Developer Distribution Agreement concerning your Google Play rights, that distribution agreement controls to the extent of the conflict.
Your use of Google Play is also governed by Google’s terms and policies. BNS Development Inc. remains responsible for support and for claims concerning the app to the extent required by applicable law.
Export and legal compliance
You may not export, re-export, transfer, or use Anchor in violation of Canadian, United States, or other applicable export-control, sanctions, import, or trade laws. You are responsible for complying with laws that apply to your possession and use of the physical device and app.
No statement in this section limits ordinary lawful consumer use in Canada or requires you to waive a consumer right.
Contact and legal notices
Email: info@bnsdevelopments.com
Send questions, complaints, cancellation notices, warranty claims, and legal notices to the email address above. Include enough information to identify the order or issue, but do not email complete payment-card details, passwords, or unnecessary sensitive information. We may send notices to the email address associated with your order or support request and may also provide in-app or website notice where appropriate.
35 Woodstock Road SW, Calgary, Alberta T2W 5V8, Canada
info@bnsdevelopments.com